Commercial & Industrial Customers
When emergencies strike, supervisors aren’t always at their desks. Using an iPad, facility managers at GE Power & Water in Pensacola, Florida, can trigger immediate alerts via texts, phone calls and emails – protecting personnel from a wide variety of threats.
The AtHoc crisis communication solution at Eastman’s mega facility in Kingsport, Tennessee, is a hybrid: it combines the facility’s existing physical security infrastructure with cutting-edge IP-based devices. Specifically, during any threat, plant security leaders can immediately protect personnel by issuing pop-up alerts to networked PCs and Microsoft Lync IM messaging; then, they can utilize non-IP devices like fire alarms, pagers and radios. The result: a fully integrated, plant-wide crisis communication system that safeguards 7,000 personnel.
The third-largest oil producer in Nigeria called on AtHoc to integrate disparate warning systems via a sophisticated IP network, creating a unified and automated crisis communication system. This comprehensive solution is reflective of Chevron’s forward-thinking approach and commitment to workforce protection.
Warner Brothers Entertainment
This industry giant, with operations across the US, Europe and Asia, depends on AtHoc to reach all personnel on networked computers. This ensures that – when text messages can’t be relied upon due to weak or nonexistent cell coverage – employees will still receive critical crisis alerts. These alerts appear as visual and audio pop-ups, which act like an internal siren. Importantly – given the global nature of WBE’s operations – personnel can quickly and easily report incidents directly from their smartphones.
Headquartered in Redmond, Washington, the software giant must comply with local fire codes that require strobe or siren alarms in areas where over three people congregate. The challenge: its workers are extremely mobile, holding meetings everywhere and anywhere on the HQ campus – not just in conference rooms. The solution: AtHoc, which ties our crisis communication platform to Microsoft’s fire alarm system so – via the wireless network – on-the-go workers receive PC pop-up alerts if they’re in or near buildings affected by fire alarms. The result: Microsoft meets code requirements without installing sirens and/or strobes campus-wide, a time-consuming and costly undertaking.
Sumitomo Corporation of America
Established in 1952, SCOA is a leader in natural resource development, manufacturing and marketing consumer products and much more. With operations in the US, Canada and Central and Latin America, SCOA human resources execs needed a fast and reliable way to alert this geographically dispersed workforce of emergencies. They chose AtHoc, the #1 crisis communication supplier to the US Departments of Defense and Homeland Security. Today, SCOA can notify its multinational employees in a variety of languages, including English, Japanese, Spanish, Portuguese and French.
With $8 billion in annual revenues, Tenneco is one of the world’s leading designers, manufacturers and distributors of auto and truck performance-enhancement and clean air products. Its 26,000 employees are spread across six continents. The company relies on AtHoc to send secure alerts to – and readily account for – this widely dispersed workforce, via desktop pop-ups, text messages, email and phone calls. Tenneco’s solution is 100% software-as-a-service (SaaS), freeing up the automotive giant’s IT resources for other pressing operations.